Quick Start Guide

Step 1: Prepare the Remote Transmitter Handset

Transmitter Handset Buttons & Symbols Information:

• Package Contents:

  • 1 x Rechargeable transmitter handset with large LCD display

  • For 3 dog training system: 3x Rechargeable collar receivers with three sets of short(installed) and long prongs & 3 x quality TPU collar straps(black, orange and blue)

  • 1 x Test bulb for testing static pulse stimulation correction - normally packaged with longer prongs in a small plastic bag (for testing purpose only, not to be used when the collar receiver is on the dog)

  • 1 x Charger with dual charging plug (5V1A)

  • 1 x Detailed User's manual (English). 

  

  Frequently Asked Questions

  Q1: Is the stimulation safe for my dog?

  A: While the stimulation is unpleasant, it is harmless to your dog. Electronic training devices require interaction and training from the you to achieve desired results.

  Q2: How old does a dog have to be before using the remote training system?

  A: Your dog should be at least 6 months old and in healthy conditions. Your dog should be able to learn basic obedience commands such as “Sit” or “Stay”.

  Q3: Once my dog is trained and has been obeying my commands, will my dog have to continue to wear the collar receiver?

  A: Your dog may need to wear the collar receiver from time to time for reinforcement.

  Q4: Is the collar receiver waterproof?

  A: Yes. The collar receiver is heavy duty and completely waterproof and submersible, specially designed to be worn outdoors day after day without problems.

  Q5: Can I use the remote training system on aggressive dogs?

  A: We do not recommend any of our products to be used on aggressive dogs. We recommend you to consult your local veterinarian or professional trainer to determine if your dog might be aggressive.

  Q6: What do I do if my dog’s neck becomes red and irritated?

  A: This condition is due to the contact points irritating the skin. Discontinue use of the collar receiver for a few days. If the condition persists beyond 48 hours, consult your local veterinarian. Once the skin returns to normal, replace collar receiver and monitor the skin condition closely.

  Troubleshooting

  Problem No. 1: If the collar receiver appears not to be working, try the following:

  # Test the collar receiver. If red LED light flashes, please charge the receiver.

  # If no Battery Status Bars shown on the transmitter, please charge the transmitter.

  # Check the correct channel on the transmitter is used for the collar receiver.

  # Re-perform the matching-up procedure (Step 4) between the collar receiver and transmitter handset and try to match up the collar receiver into a different channel.

  # Adjust the collar strap to fit.

  # Check the prongs are tightened.

  # Ensure the contact points are in direct contact with your dog’s skin.

  # If necessary, trim the dog’s hair or use longer probes to ensure proper skin contact. Never shave the dog’s neck.

  # Use a stronger stimulation level. Please note that in very cold weather, you may need to use a slightly higher setting to achieve the same level of intensity.

  Problem No. 2: The collar receiver cannot be matched up with the transmitter.

  # Please make sure the collar receiver is switched on. When the collar receiver is in OFF mode, a red LED light will come up when the power button is pressed and held down, the collar receiver will not do the matching up successfully when it is OFF.

  # Please make sure the power button on the collar receiver is held down firmly during the whole course of matching-up, so that the green indicator light on the collar receiver will come up and stay on, and later on start flashing on and off (not just flickering) once it has received the command signal sent from the transmitter handset.

  Problem No. 3: The system doesn’t have range, or the range has been significantly reduced.

  Either you or the dog is shielded by a metal structure. Metal fences, chain link dog enclosures, screen doors, buildings, and other metal structures can affect the radio signal. Operate the Remote Trainer away from these structures.

  You’re experiencing temporary radio interference. Radio signals from nearby CBs and walkie talkies can reduce range. Wait a short while then try again, or move to another area.

  Important: As this product is a wireless transmitting apparatus, you must NOT use the remote control system in places like petrol stations or hospitals where mobile phones are prohibited. Patients using heart pacemakers are forbidden to use this product.